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Return Policy

Because we supply such a vast array of products to the building, manufacturing, and construction industries, our policies regarding returns vary depending on the product in question. We value each of our customers' business and will do our best to address

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ALLFASTENERS USA LLC may in its absolute discretion accept the return of standard products (but not special or fabricated products) to the credit of the Purchaser.  Returns are subject to the limitations listed below:


  • Such products must be returned to ALLFASTENERS USA LLC unused and undamaged, and in original packaging.
  • Allfasteners must issue an RMA document to accompany the goods to be returned before any returned goods will be accepted.
  • Returns must be requested before the expiry of 14 days after their delivery to the Purchaser.
  • Purchaser agrees to pay a handling and restocking charge equal to 20% of the price or a minimum fee of $20 PLUS tax.
  • No returns of custom or fabricated products will be accepted.
  • ALLFASTENERS USA LLC may in its absolute discretion, not accept the return of non-stock quantities or products.

Contact an Allfasteners Customer Service Representative


ALLFASTENERS OHIO (440) 232-6060                                                    OR                                  SALES@ALLFASTENERS.COM     




For further information regarding returns please refer to our terms and conditions.