Customer Portal: How It Works

Drive your business forward with Allfasteners 24/7 Customer Portal access.

If you are just starting or you manage a team of 20, accessing your account online just makes sense. You could be managing your project teams, delivery requirements and invoices online. Oversee orders so they arrive onsite when you need it – so work keeps moving.

Our Customer Portal is available for all Net Terms accounts & Credit Card customers.

About Customer Portal

Purchase goods at any time – day or night, weekends or holidays – orders will be put against your existing account. 

At Allfasteners we pride ourselves in constantly working to improve our offerings to our customers. That can be through our expanding range of products and services, upgrading our team, but in this case, it’s improving our online customer accounts – with the introduction of the Customer Portal!

The customer portal gives customers a new streamlined way to access their Allfasteners account 24/7, 365 days a year. With multiple levels of access, our portal allows you to delegate work throughout your company account – saving you time.

Benefits

• Nominate staff & add them to your company Customer Portal as required to complete purchasing
• Setup staff as Project Managers to manage smaller teams
• View current & outstanding invoices & statements all with one login.
• Store commonly purchased items, add projects & delivery addresses with ease.
• Full overview of your account activity.

How It Works

Our website works like any other e-commerce site but with one key difference: with just a couple of clicks, it transforms into your company's dedicated business source for fasteners and supplies.

From streamlined ordering to customized pricing and account management, we make it easier than ever to keep your projects moving forward. Whether you’re sourcing in bulk or restocking essentials, our platform is designed to save you time and simplify procurement.

With customer portal accounts, Allfasteners decided to provide multiple levels of access per account – four to be exact. These roles can be categorized as the following.

It is important to note that who every creates the initial account is assigned the Account Manager role, and there is only one Account Manager per account.

There is no one right way to manage your account, if you only want o=to be the Account Manager and have no other users, so be it, utilize our customer portal the best way to benefit your company.

Our work is never done. That’s why Allfasteners will always be working on creating new updates for the customer portal to enhance the customer experience. Check back here for the next update to drop.

You may be asking how to take advantage of this great service? Well thankfully its easy!

All you need to do is sign up for a FREE online account. That’s it! No credit term requirements, no annual fees, no nothing! Just sign up online and you have access to the new customer portal.