Shipping Policy

• Order by 4 PM for next day delivery between 7am and 2pm.
  • Orders for more than 12 line items will require an additional day for processing.
  • $300 order minimum for van (Orders under $300 will incur a $50 small order delivery fee).
  • $1000 order minimum for truck (Orders under $1000 will incur a $110 small order delivery fee).
  • Small order delivery fees will be waived for any orders shipped via UPS.
  • Orders must be received in the sales inbox or called in to internal team by 4pm.
• Flat rate delivery fees within our standard zones are below:
  • $19.85 for orders up to 500 lbs and 10’ or less.
  • $39 for orders over 500 lbs and/or more than 10’ length.
• If a specific or early delivery time is requested, The earliest and narrowest window we can promise is 7-9am.  We can’t promise delivery at an exact time of day.  Subject to vehicle capacity on a daily basis.
  
  • Not available for locations more than 50 miles from our warehouse.
• All deliveries must be within our standard zones to be eligible for flat rate next day delivery.  Check the delivery zones here.         

• Order from 7 AM – 2 PM and receive delivery within 4 hours for orders up to 500 lbs.
• Not available for orders over 500 lbs. or bulky items.***
• Not available outside of a 50 mile radius of warehouses.

• Order ahead online, email, or phone call for same day pick up in store.
• Available from 7 AM – 4:30 PM at each of our warehouses
• Order is available for pickup within 1 hour.
• Orders not placed in advance may take additional time for processing upon customer arrival at our store.

• Most orders deliver in 1-5 business days.
• UPS Ground orders placed by 2 PM ship same day – up to 150 lbs.  
• UPS Next Day Air orders placed by 4pm ship same day.
• Orders over 150 lbs. placed by 12pm ship same day via LTL.  Orders placed after 12pm ship next business day.
• Delivery time and freight cost varies by destination and will be advised at time of order.
• UPS expedited (including next day air) and LTL guaranteed deliveries are available and cost will be advised at time of order.

If you have any questions about turnaround times or rates or need delivery at a specific time, feel free to email us at [email protected] or call us on 888.859.6060.

*Available in New York, Philadelphia, Baltimore, Washington DC, Cleveland, Columbus, Chicago, & Los Angeles metro areas.  

**Excludes secondary areas where we do not have a daily route, including Massachusetts, Rhode Island, Eastern CT, Upstate NY, rural PA.

***Available in New York, New Jersey, Cleveland, Chicago and Los Angeles metro areas within 35 miles of Allfasteners warehouse locations.

****Bulky items includes ladders, 10ft & 12ft threaded rod, and strut channels.

*****Bulky or Dangerous Goods Surcharge will apply to some products.