FAQ Search Results
How do I get a customer portal account?
Fill out our form and ensure you have an Allfasteners online log-in.
Is the customer portal free for anyone to use?
Our customer portal is free for all customers.
Can I set up user accounts for others in my company on the customer portal?
Yes, you may assign staff to roles on your company account.
What does the account manager role do in the customer portal?
They are required for initial setup, and there is only one account manager per account. The Account Manager acts as the “admin” for the account, they can control all aspects of the portal.
What does the purchasing officer role do in the customer portal?
The Purchasing Officer is just that, someone assigned to come in and make a purchase on behalf of the account.
What does the project manager role do in the customer portal?
The Project Manager role is assigned by the Account Manager and can create unique lists of products – called project lists – that can be used to separate products for different jobsites
What does the finance officer role do in the customer portal?
The role of the Finance Officer is that of your company’s in-house accounting team.
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