All categories
Website Help
- FAQ
- Website Help
These articles are designed to answer any questions you may have about our website.
How do I get a customer portal account?
Fill out our form and ensure you have an Allfasteners online log-in.
Can I set up user accounts for others in my company on the customer portal?
Yes, you may assign staff to roles on your company account.
What does the account manager role do in the customer portal?
They are required for initial setup, and there is only one account manager per account. The Account Manager acts as the “admin” for the account, they can control all aspects of the portal.
What does the purchasing officer role do in the customer portal?
The Purchasing Officer is just that, someone assigned to come in and make a purchase on behalf of the account.
What does the project manager role do in the customer portal?
The Project Manager role is assigned by the Account Manager and can create unique lists of products – called project lists – that can be used to separate products for different jobsites
What does the finance officer role do in the customer portal?
The role of the Finance Officer is that of your company’s in-house accounting team.
Does Allfasteners offer in-person pick-up?
All our branches are open from 7 a.m. local time for pre-arranged pickups.
How do I check out using the Allfasteners website?
Click the cart logo in the upper right-hand corner of the website, and choose “go to checkout.”
Can I use my credit account to pay online?
Yes, Allfasteners offers our credit account holders to pay online.
How do I set up my credit account online?
Fill out the form and ensure you have an Allfasteners online log-in.
Can I view invoices online?
Yes you can view invoices online 24/7, 365 days a year.
Is there a way to create project lists to save products?
The Project Manager role is assigned by the Account Manager and can create unique lists of products – called project lists – that can be used to separate products for different jobsites.
Where to find Allfasteners anchor design software?
The Allfasteners anchor design software can be found under the tab “Software and Calculators” on our website.
Please, mind that only logged in users can submit questions